Establishing the standard for community development software.
Drawing on our extensive experience in community development, we are creating a platform designed by users, for users, to effectively manage every facet of your community development department.
Tools designed by experts in their field
We have been doing this for a long time, and we have developed processes and tools that work great for everyone involved in your community development department.
Get a comprehensive view of all your records in one place. With our intuitive dashboards, you can easily organize, track and monitor the progress of permits, code violations, licenses, and planning/zoning applications throughout their life cycle.
Something for everyone
Simplify everyday administrative tasks.
Whether you are a one-person operation or a large team, everyone can benefit from a better way to manage administrative tasks.
- Reporting Generate and export your data in a variety of formats.
- Everything you need to know about your records, inspections, and more. Export your data in a Excel or PDF. Customize your reports in our unique live report builder.
- Email Sending Customize and Send Emails with the click of a button.
- Send emails to applicants, contractors, and other contacts directly from Baseline. Customize your email templates to include the information you need.
- Record History View everything that has happened with a record in one place.
- Actions are automatically logged so you can see who has approved, what files have been uploaded and when, what emails have been sent and more.
- Scheduling Automated scheduling for inspections.
- Our appointment manager allows applicants to instantly book an inspection based on availability, skills, holidays, and more. It's all configurable by you. Need even more control? We have a manual event scheduler as well.
- Customization A highly customizable, flexible system.
- Our platform is highly customizable, allowing you to tailor the system to your unique needs. From unique applications to custom financial accounts & fees, our system can be configured to meet the needs of any organization.
- Automatic Expiration Automatically expire records after a set period of time.
- Our platform provides customizable options for managing record expiration timelines. You can easily set expiration limits to fit your specific requirements, and our platform will automatically handle the expiration process, or if desired, hand it off to staff for review.
Transparent pricing for every jurisdiction
Get an idea of what it will cost before you start.
How can Baseline Help You?
Building Officials & Inspectors
Having trouble keeping track of inspections and managing your schedule?
Finance & Community Development Directors
Are you struggling to keep track of your department's finances?
Permit Technicians & Plan Examiners
Are you tired of manually moving data between multiple systems?
Bring your own tools
We Integrate with all of your Favorite Providers
Stripe
Stripe Connect is an easy to setup payment solution that allows you to accept payments from bank accounts and credit cards. It is a powerful choice because of its reliability, rich dashboard, and support for assisted reconciliation in Baseline.
Laserfiche
Laserfiche is a popular archival tool that keeps your documents safe. Baseline will automatically archive your documents in your existing Laserfiche repository.
Missing something you use?
Our team can help to get you up and running!
Contact Baseline
We are here to help. Please fill out the form below and we will get back to you as soon as possible.
Testimonials
We have worked with amazing jurisdictions across Minnesota
“Baseline has made my job as permit tech easier. From initial intake to closing permits out, the process is much faster than our previous method”
“I love your new Baseline permit system!!!”
“The more I use it, the more I like it. Navigating from one area to another, from one permit to another, is fast and easy, much fewer clicks than before”
“Using Baseline, the time I have gained back is amazing”
“Baseline has made our department more efficient and reliable. We are able to track permits and inspections with ease.”
“Having online payments integrated into Baseline has eliminated a lot of headaches.”
“The system is perfect, it's the best system I've used in 50+ cities”
Frequently asked questions
Here are some of the most common questions we get asked about our platform. If you have any other questions, feel free to reach out to us.
What is Baseline and what does it do?
Baseline is a web-based platform designed to streamline community development departments. Our offerings include permits, licenses, code enforcement, and planning and zoning.
How does Baseline help with document management?
Our platform allows you to create, template, upload, and edit documents attached to individual resources. You can use our included office suite to edit Excel, Word, PNG/JPG, and PDF files directly in the browser without leaving the Baseline platform.
How does Baseline help with inspections?
The Baseline platform helps inspectors with their routes through scheduling, easy inspection management on mobile and desktop, the ability to record results and send instant email updates to applicants, and more.
How does Baseline handle reporting?
Our platform includes built-in reporting features that allow you to generate customized reports based on your records, billing, and other data. You can generate reports on demand, or set up automated reports to be sent on a regular basis.
What kind of customer support does Baseline Permits offer?
We offer comprehensive customer support to all of our users, including phone, email, and in-person support throughout the life of the contract. Our team is always here to help you with any questions or issues you may have and help guide you through the concepts and day to day use of the platform.
Like Baseline?
Sign up for updates